Yes — "not chosen yet" is a complete answer everywhere it is offered. Say what they loved and you will get three well-known reading options to consider; music can be left for later entirely.

No — it uses exactly the service type you tell it: religious, civil, humanist, or somewhere in between. It will not write religious language into a civil service or secular language over a religious one, and where you say it is genuinely in between, it gives you both options for the committal wording, clearly labelled.

No, and it will never ask. It works from their name, dates, who is taking part and what you want included — nothing about the cause of death, the illness, or how the family is coping.

Say no, or leave it as "no wake" — both are complete answers, and that line is simply left out of the running order rather than printed as a decline.

Top up once, then top up again when your balance runs low. Funeral Order of Service is about 30p — never more than 40p — and you are charged only what it actually used. A job that fails to generate spends nothing at all.